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GARDENIA COUNSELING
FAQ
Frequently asked questions
About Gardenia CounselingAppointments & SchedulingInsurance & FeesTherapy ProcessSpecialties & ApproachOther Questions
How do I schedule an appointment?
You can request an appointment online through the link below. If you’re unsure which therapist is the best fit, we’re happy to help match you. New clients can request a free consultation, and existing clients can easily manage their upcoming appointments and request new ones.
Do you offer a free consultation?
Yes! We offer a free 10-minute phone consultation to get a feel for your needs and which counselor is the best fit.
What is your cancellation policy?
We kindly ask for at least 24 hours' notice to cancel or reschedule a session. This policy isn’t just about fees — it helps us ensure that your reserved time can be offered to another client who may be waiting for an appointment.
Missed appointments or late cancellations without proper notice will be charged a $75 fee, as that time has been set aside exclusively for you.
How long are sessions?
Most sessions last about 50-60 minutes.
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